How to proceed if an exchanger has failed to fulfill its obligations?
You are entitled to claim compensation from the exchanger's security deposit, but only if all of the requirements listed below are met simultaneously.
A claim will be reviewed only in case of impeccable compliance with the established regulations.
Conditions for compensation:
First: a guarantee letter from the exchanger's official domain, which simultaneously contains the number or ID of your application, the payment details, and the details for receiving the payout.
Second: you are a client of our monitoring service specifically, meaning you navigated to the exchanger via our referral tag. If there is no tag, client status is not assigned.